Hello, and thank you for your interest in Charlotte Potter Designs! Here are some frequently asked questions:
1. Can I buy a single earring or mix and match?
Every set is matched to be the perfect pair! Unfortunately, we do not have extra singles.
2. I am giving a gift; how do I ensure that the invoice/price is not included in the package?
Please email us at info.cpdsales@gmail.com and we can take out the packing slip and replace it with a note from you!
3. The earrings I ordered look a little different than the pair on the website, why is that?
Every pair of earrings is handmade by the lovely ladies here at Charlotte Potter Designs. Due to the nature of handmade glass and the atmosphere in the kiln, the colors may vary slightly. Each pair is a unique creation made just for you!
4. What are your office hours?
Because we are a small business, we operate in the studio only on Tuesdays and Fridays. We would love to hear from you! For inquiries, please email us at info.cpdsales@gmail.com and we will respond during normal business hours.
5. How can I become a wholesale buyer?
Interested in becoming a retail location? We work on a wholesale basis, earrings and pendants are $25.00 each and typically retail for $50.00 each. Due to the nature of our small business, we are unable to take on consignments accounts. Eligibility for wholesale purchases include retail shops, galleries and other small businesses. We cannot offer these deeply discounted prices to individuals. Order forms below are downloadable, please submit to info.cpdsales@gmail.com.
Orders are filled on Tuesdays and Fridays, please allow up to 10 days for delivery. We will happily respond to your initial request within a few days of your inquiry. All orders will be shipped upon payment received. We accept Paypal, all major credit cards and checks made payable to Charlotte Potter Designs. Please note a $10.00 shipping & handling charge will be applied to every order. A minimum of twelve pairs per order is required.
Thank you in advance for your order, we appreciate your support!
Order Form
If your question isn't listed here, please email us at info.cpdsales@gmail.com.
1. Can I buy a single earring or mix and match?
Every set is matched to be the perfect pair! Unfortunately, we do not have extra singles.
2. I am giving a gift; how do I ensure that the invoice/price is not included in the package?
Please email us at info.cpdsales@gmail.com and we can take out the packing slip and replace it with a note from you!
3. The earrings I ordered look a little different than the pair on the website, why is that?
Every pair of earrings is handmade by the lovely ladies here at Charlotte Potter Designs. Due to the nature of handmade glass and the atmosphere in the kiln, the colors may vary slightly. Each pair is a unique creation made just for you!
4. What are your office hours?
Because we are a small business, we operate in the studio only on Tuesdays and Fridays. We would love to hear from you! For inquiries, please email us at info.cpdsales@gmail.com and we will respond during normal business hours.
5. How can I become a wholesale buyer?
Interested in becoming a retail location? We work on a wholesale basis, earrings and pendants are $25.00 each and typically retail for $50.00 each. Due to the nature of our small business, we are unable to take on consignments accounts. Eligibility for wholesale purchases include retail shops, galleries and other small businesses. We cannot offer these deeply discounted prices to individuals. Order forms below are downloadable, please submit to info.cpdsales@gmail.com.
Orders are filled on Tuesdays and Fridays, please allow up to 10 days for delivery. We will happily respond to your initial request within a few days of your inquiry. All orders will be shipped upon payment received. We accept Paypal, all major credit cards and checks made payable to Charlotte Potter Designs. Please note a $10.00 shipping & handling charge will be applied to every order. A minimum of twelve pairs per order is required.
Thank you in advance for your order, we appreciate your support!
Order Form
If your question isn't listed here, please email us at info.cpdsales@gmail.com.